Business Continuity Manager

Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm offering services to public, private, education, and nonprofit organizations. They are a recognized leader in information management and solution development, having received awards for their work. This position is for a Business Continuity Manager, responsible for leading the implementation of ServiceNow BCM, integrating it with existing systems, and ensuring effective risk procedures.

Requirements

• 5-7 years of experience in business continuity planning, disaster recovery, or enterprise risk management roles.
• 3-5 years of hands-on ServiceNow platform experience, including at least 2 years working with ServiceNow GRC modules (BCM, Risk Management, or Policy & Compliance).
• Strong background in enterprise software implementation and integration projects, preferably with ServiceNow or similar platform technologies.
• Experience leading cross-functional implementation projects, managing stakeholder relationships, and driving organizational change.
• Knowledge of ServiceNow Platform Architecture - Deep understanding of ServiceNow BCM module, CMDB integration, and workflow automation.
• Knowledge of Business Continuity Standards - ISO 22301, NFPA 1600, and industry-specific regulatory frameworks.
• Knowledge of Risk Management Methodologies - Quantitative and qualitative risk assessment, business impact analysis, and threat modeling.
• Knowledge of IT Infrastructure and Services - Enterprise architecture, cloud services, disaster recovery technologies, and ITIL frameworks.
• Knowledge of Integration Technologies - REST/SOAP APIs, middleware platforms, and enterprise system connectivity.
• Skilled in ServiceNow Development - Advanced scripting, custom application development, and system configuration.
• Skilled in Workflow Automation - Process design, orchestration, and automated response system development.
• Skilled in Data Analysis and Reporting - Performance analytics, dashboard creation, and compliance reporting.
• Skilled in System Integration - API development, data synchronization, and third-party platform connectivity.
• Skilled in Testing and Validation - Exercise design, automated testing workflows, and results analysis.
• Skilled in Project Management - Large-scale implementation planning, resource coordination, and stakeholder management.
• Skilled in Crisis Management - Incident response coordination, emergency communication, and recovery planning.

Benefits

• Health Benefits
• Retirement Benefits
• Paid Time Off