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American Express Global Business Travel
Business System Analyst
Business System Analyst at American Express GBT, Gurgaon. ServiceNow Incident/Request Management expertise required. 3-4+ yrs technical support. Competitive benefits, flexible work, learning opportunities.
ServiceNow Role Type:
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Job description
Posted on:
December 11, 2025
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Requirements
- Incident, Request Management and Technical Problem-Solving
- Stakeholder Engagement & Escalation
- Operational Excellence, Compliance and flexibility
Benefits
- Flexible benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources
- Travel perks
- Learning platform
- Leadership courses
- New job openings
Requirements Summary
3 to 4+ years of technical application support experience, Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent technical application support experience
