Paralucent

Business System Analyst (HRSD/SPM/ITSM) (PL681)

Join Paralucent as a Business System Analyst (HRSD/SPM/ITSM) to enhance ServiceNow platforms. Remote role, 3-4 years experience required.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Human Resources Service Delivery
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
May 23, 2025

We are seeking a proactive and detail-oriented Business System Analyst to join our global IT team, supporting HR Service Delivery, Strategic Portfolio Management, and IT Service Management platforms.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 3–4 years of experience in a business analyst or system analyst role, preferably in HRSD, SPM, or ITSM domains.
  • Familiarity with ServiceNow or similar enterprise platforms.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Benefits

  • Full-time, 12-month contract
  • Fully remote

Requirements Summary

Bachelor’s degree, 3–4 years of experience, familiarity with ServiceNow, strong analytical skills, excellent communication skills