We are seeking a proactive and detail-oriented Business System Analyst to join our global IT team, with a focus on supporting HR Service Delivery, Strategic Portfolio Management, and IT Service Management platforms.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- 3–4 years of experience in a business analyst or system analyst role, preferably in HRSD, SPM, or ITSM domains.
- Familiarity with ServiceNow or similar enterprise platforms.
Benefits
- Exposure to Agile/Scrum methodologies.
- Basic understanding of ITIL concepts.
- Experience with tools like JIRA, Confluence, or similar.
- Certifications in ServiceNow, ITIL, or Business Analysis (e.g., CBAP, CCBA) are a plus.