Paralucent

Business System Analyst (HRSD/SPM/ITSM) (PL681)

Join Paralucent as a Business System Analyst in India, focusing on HRSD, SPM, and ITSM. Leverage ServiceNow skills; 3-4 years experience required.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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Human Resources Service Delivery
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
May 23, 2025

We are seeking a proactive and detail-oriented Business System Analyst to join our global IT team, with a focus on supporting HR Service Delivery, Strategic Portfolio Management, and IT Service Management platforms.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 3–4 years of experience in a business analyst or system analyst role, preferably in HRSD, SPM, or ITSM domains.
  • Familiarity with ServiceNow or similar enterprise platforms.

Benefits

  • Exposure to Agile/Scrum methodologies.
  • Basic understanding of ITIL concepts.
  • Experience with tools like JIRA, Confluence, or similar.
  • Certifications in ServiceNow, ITIL, or Business Analysis (e.g., CBAP, CCBA) are a plus.

Requirements Summary

Bachelor’s degree, 3–4 years of experience, familiarity with ServiceNow or similar enterprise platforms