Southern Glazer’s Wine and Spirits, LLC

Business Systems Analyst-Service Now

Join Southern Glazer's Wine and Spirits in Miramar, FL as a Business Systems Analyst-ServiceNow. Leverage your ServiceNow skills to design solutions and enhance business processes. Requires 2+ years experience, CSA certification, and ITIL Foundations. Enjoy comprehensive benefits!

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 12, 2025

Southern Glazer's is seeking a Business Systems Analyst-Service Now to join their team. This role focuses on capturing business processes, designing ServiceNow solutions, and collaborating with internal and external stakeholders. The ideal candidate will have a strong understanding of the ServiceNow platform and ITIL Processes and will be responsible for delivering effective and efficient solutions.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 2+ years’ relevant work experience in ServiceNow modules
  • Proficiency in object-oriented programming concepts
  • Active ServiceNow Certified Systems Administrator (CSA) certification
  • Active ITIL Foundations certification in v3 or later
  • Experience with Agile methodologies
  • Strong problem-solving and analytical skills
  • Ability to work effectively with cross-functional teams

Benefits

  • Comprehensive medical and prescription drug coverage
  • Dental and vision plans
  • Tax-saving Flexible Spending Accounts
  • Disability coverage
  • Life insurance
  • 401(k) plan
  • Tuition assistance
  • Wellness program
  • Parental leave
  • Vacation accrual
  • Paid sick leave

Requirements Summary

Bachelor's degree in related field. 2+ years ServiceNow experience, including core modules. Native English proficiency and Agile methodologies