Calypso Technical SME

NTT DATA is seeking a Calypso Technical SME to join their team in Bangalore, India. The ideal candidate will have 3-8 years of experience in Calypso application support, troubleshooting complex issues, and supporting diverse financial products.

Requirements

• 3-8 years of experience in Calypso application support
• Hands-on experience troubleshooting complex issues within Calypso and related environments
• Strong experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products
• Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure
• Strong experience with production, test, and development environments, including batch processing and job monitoring
• Advanced Calypso troubleshooting skills
• Trading Systems & Data Integration: Strong experience with event-driven systems for trading, events, and settlements, and integrating standard interfaces and connectors such as Bloomberg, FIX connectivity, MarkitWire
• Post-Trade Operations: Expertise in post-trade workflows, document management, settlements, collateral management, ensuring efficient trade processing and operational support
• APIs and Reporting: Proficient in using Limit Authorization Service (LAS) API, Flex API for EQD, IRD, and CRD products, and Curve API for yield curve management
• Unix/Linux Systems: Solid proficiency in Unix/Linux environments, including system navigation, file management, shell scripting, and troubleshooting
• SQL & Database Management: Advanced SQL skills for querying, manipulating data, and performing complex data analysis across relational databases
• Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress
• Familiarity with batch processing and monitoring tools to ensure system reliability during overnight batch cycles
• Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment
• Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates
• Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently
• Ability to think critically and solve complex problems, particularly in high-pressure situations
• Proactive approach to identifying and addressing potential issues before they impact the project
• Excellent attention to detail, ensuring tasks are completed accurately and thoroughly
• Customer-focused with a passion for delivering excellent user support
• Self-motivated, with the ability to work independently and as part of a team
• Strong attention to detail and methodical approach to incident management
• Ability to multi-task and manage a high volume of incidents simultaneously