Careers at LingaTech: Love Where You Work!

LingaTech is seeking a PC Support Technician to provide daily support to end users and assist in the successful execution of PC refresh projects. The role involves incident and request support, troubleshooting hardware and software issues, and maintaining user knowledge. It requires a proactive and customer-focused individual with strong troubleshooting and organizational skills.

Requirements

• Minimum of 2 years’ experience in a desktop or IT support role.
• Strong knowledge of Windows operating systems (Windows 10/11), Microsoft Office Suite, and common business productivity applications.
• Experience with imaging, configuring, and deploying PC hardware in a business setting.
• Familiarity with ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk) and remote support tools.
• Excellent troubleshooting skills in diagnosing hardware, software, and network issues.
• Working knowledge of Active Directory and security best practices.
• High degree of professionalism, integrity, and customer service orientation.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.