CCS DevOps - Engineer II

Join FICO, a leading global analytics software company, as a DevOps Engineer II. Support the full stack of Public Cloud, SaaS and PaaS Enterprise Products and improve efficiency in time-to-value solutions. Opportunity to make an impact and develop professionally in a fast-paced, agile environment.

Requirements

• Strong experience with Linux in enterprise environments.
• Hands-on knowledge of cloud platforms, primarily AWS (EC2, ECS, S3, RDS, Lambda, CloudFormation, CloudWatch, DynamoDB, etc.).
• Software development background, particularly in Java and Python, with a focus on building tools, automation, and integration with CI/CD pipelines.
• Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation, or Ansible.
• Working knowledge of relational database systems, including MySQL, SQL Server.
• Strong understanding of networking fundamentals, protocols (TCP/IP, DNS, HTTP/S), firewalls, and hands-on experience with load balancers and security appliances.
• Practical knowledge of DNS management, PGP/GPG encryption, and SSH key lifecycle management (generation, rotation, and access controls).
• Hands-on experience with TLS/SSL certificate creation, renewal, automation, and integration with trusted Certificate Authorities (e.g., AWS ACM, Let's Encrypt, or enterprise CAs)
• Experience designing and supporting automated CI/CD pipelines using tools like Jenkins, or Bitbucket Pipelines.
• Proficiency in scripting and automation, using Bash, Python, to streamline infrastructure and application tasks.
• Working knowledge of version control systems, preferably Git, with experience using Bitbucket or GitHub.
• Familiarity with Service Management tools such as ServiceNow and understanding of ITIL best practices.
• Experience with containerization and orchestration technologies such as Docker and and deploying microservices using ECS, Kubernetes is a strong plus.
• Comfortable working in a fast-paced, agile environment with cross-functional teams.

Benefits

• Highly competitive compensation, benefits and rewards programs
• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.