SpikeIT Global Solutions, Inc.

Certified ServiceNow ITOM Consultant - W2

Join SpikeIT Global Solutions in San Francisco as a Certified ServiceNow ITOM Consultant. Leverage your ITOM skills to optimize IT operations with CMDB, Event Management, and Cloud Management. 3+ years of experience required.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Event Management
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IT Operations Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
August 9, 2025

This is a contract-based position for a Certified ServiceNow ITOM Consultant to join their team. The role involves managing IT operations, using ServiceNow to optimize IT processes, and leveraging expertise in CMDB, integrations, and operational intelligence. The ideal candidate will have 3+ years of ServiceNow ITOM implementation experience and a strong understanding of cloud management, ITIL, and API integrations.

Requirements

  • ServiceNow ITOM certification (CIS-ITOM preferred)
  • Hands-on experience with Event Management, Discovery, Service Mapping, Cloud Management, and Operational Intelligence
  • Strong knowledge of CMDB, APIs, and ITIL processes
  • Ability to configure ITOM modules, automate workflows, and optimize IT operations

Requirements Summary

3+ years ServiceNow ITOM experience & 3+ years of hands-on experience w/ ServiceNow, along with knowledge of ITIL & Cloud Management, are needed