Change Management, Adoption and Transformation Manager

ServiceNow is seeking a Change Management & Adoption Manager to drive transformation, enhance operational efficiency, and ensure teams embrace change. The role focuses on developing and executing change management frameworks, fostering employee engagement, and partnering with stakeholders across various functions. This position aims to shape the future of customer service and support by empowering teams to thrive in a fast-paced environment.

Requirements

• Experience leading change management and adoption efforts.
• Strong ability to influence and engage cross-functional teams.
• Proven expertise in developing structured change strategies.
• Ability to analyze adoption metrics and translate insights into action.
• Passion for helping teams navigate change with clarity and confidence.

Benefits

• Health plans
• 401(k) Plan
• Employee Stock Purchase Plan
• Matching Donations