Sephora

Manager, IT Platforms & Applications Engineering

ServiceNow Role Type:
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Platform Owner
ServiceNow Modules:
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 16, 2025

Sephora is seeking a hands-on Technical Leader to manage IT Platforms & Applications Engineering, focusing on creating scalable, secure, and reliable IT Services platforms. The role requires a strong technical background, leadership skills, and a passion for building innovative solutions. The ideal candidate will own the full stack and lead a global engineering team.

Requirements

  • 10+ years of progressive software engineering and/or architecture experience
  • 5+ years of platform ownership (ServiceNow/JIRA/Confluence)
  • 5+ years of Level 3+ production support & incident/problem management (ITIL)
  • 3+ years of people management of engineering teams
  • 3+ years of agile delivery (Scrum/Kanban) and multi-squad coordination
  • 3+ years of cloud platforms (Azure/AWS)
  • 3+ years of experience with API management and Microservices

Benefits

  • Comprehensive health, dental and vision plans
  • Superior 401(k) plan
  • Various paid time off programs
  • Employee discount/perks
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Employee referral bonus program
  • Generous bonus potential

Requirements Summary

10+ yrs software exp. 5+ yrs platform ownership (ServiceNow/JIRA), 3+ yrs people mgmt, 3+ yrs agile. Cloud & API expertise req