ServiceNow

Chief Transformation Officer (CTO) CRM

ServiceNow Chief Transformation Officer (CTO) CRM role in Île-de-France. Lead enterprise transformations, advise C-suite executives, leverage AI-enhanced CRM platform. Requires 15+ years senior leadership, deep CRM expertise, ServiceNow platform knowledge.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 11, 2025

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers. We are looking for a Chief Transformation Officer (CTO) CRM to engage with our largest customer's C-Suite Executives and accelerate sales cycles by meeting and working closely with our most strategic customer CXOs.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 15+ years of experience in Senior leader roles leading large, cutting-edge technology organizations and achieving breakthrough outcomes.
  • Deep CRM expertise and the ability to position ServiceNow as the leader in CRM.
  • Experience leading business transformations at scale specialising in CRM.
  • Extensive experience facing external customers articulating product benefits and being a customer trusted advisor.

Benefits

  • Equal Opportunity Employer
  • Accommodations for candidates with disabilities
  • Export Control Regulations compliance

Requirements Summary

15+ years of experience, deep CRM expertise, and ability to lead business transformations