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ServiceNow
Chief Transformation Officer, (CTO) CRM
Chief Transformation Officer (CTO) leading ServiceNow CRM initiatives in Amsterdam. 15+ years senior leadership, deep CRM/ServiceNow expertise required. Drive product development, customer engagement, thought leadership across global teams.
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Job description
Posted on:
September 11, 2025
ServiceNow is seeking a Chief Transformation Officer (CTO) to lead CRM initiatives and strategically partner with C-suite executives. This role involves translating business outcomes achieved through the NOW platform into actionable strategies and leading product development, customer engagement, and thought leadership across multiple teams. ServiceNow is a global market leader, focusing on AI-enhanced cloud-based technology and connecting people, systems, and processes.
Requirements
- 15+ years of experience in senior leadership roles
- Deep CRM expertise and ServiceNow as the leader in CRM
- Experience with SaaS/PaaS and ServiceNow products
- Ability to lead and collaborate across internal/external organizations
- Expert-level executive presentation skills
Benefits
- Competitive salary
- Opportunities for professional development
Requirements Summary
15+ years of experience in senior leadership roles. Deep CRM and ServiceNow expertise. Ability to lead cross-functional teams
