Client Director

Join ServiceNow as a Client Director to lead executive relationship management for assigned accounts and oversee growth of global accounts. Provide strategic leadership and partnership to clients, serving as the relationship manager between customers and ServiceNow. Develop a clear roadmap and build capabilities across clients and ServiceNow teams to promote an outstanding customer experience.

Requirements

• 10+ years of SaaS Sales experience including client management and aligning account strategies to revenue opportunities
• 5+ years of experience in Sales as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive-level relationship management
• Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)

Benefits

• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level