ServiceNow

Client Director Central Government

Join ServiceNow as a Client Director in Staines, England. Lead strategic client relationships, leverage AI, and drive IT solutions. 7+ years in client management required. Benefits include 401k matching and a four-day work week.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 5, 2025

As a Client Director, you will lead the development of assigned accounts, provide strategic leadership to clients, and manage executive relationships between ServiceNow and esteemed clients.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • 7+ years of experience in client management, and aligning account strategies to revenue opportunities
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
  • Experience achieving sales targets
  • Experience leading virtual or matrixed teams
  • Ability to understand broad, macro-level business IT needs for a prospective client
  • Travel up to 50%

Benefits

  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

7+ years of client management experience, 2+ years as a Client Director, and experience leading virtual teams