Cloud Maintenance Analyst

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Requirements

• 1–6 years of experience in IT operations, support, or coordination roles
• Knowledge of enterprise systems such as Salesforce, ServiceNow, or JIRA
• Self-motivated with solid oral and written communication skills
• Excel skills: ability to create macros, manage formulas, and reconcile complex evolving files
• Experience with project coordination and strong attention to detail
• Planning/scheduling background, ideally in fast-paced environments (all sectors welcome)
• Strong interpersonal skills; able to work effectively with colleagues, management, and customers
• Adherence to schedules and deadlines, with the initiative to resolve issues and follow through
• Fluent in English (written and spoken); comfortable working with global teams across cultures
• Able to identify and report risks or improvement opportunities in tools, processes, and workflows
• Flexible, detail-oriented, organized, and capable of multitasking independently
• Experience or certifications in public cloud platforms (e.g., Azure, AWS) is a plus
• Familiarity with IoT platforms such as Thingworx, Axeda, or IoT Hub is a plus

Benefits

• No specific benefits mentioned