NTT Ltd.

Cloud Managed Services Engineer (L2)

Join NTT Ltd. as a Cloud Managed Services Engineer (L2) in Jakarta. Leverage ServiceNow for incident resolution in cloud infrastructure. Requires IT degree, server admin skills.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 24, 2025

Join NTT DATA and make an impact by ensuring clients' cloud infrastructure runs smoothly. As a Cloud Managed Services Engineer (L2), you'll monitor, identify, and resolve cloud-based incidents and service requests with medium complexity.

Requirements

  • Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration.
  • Moderate experience in managed services and knowledge of ticketing tools like ServiceNow.
  • Knowledge of management agents, redundancy concepts, and supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup.
  • Bachelor’s degree in information technology/computing or equivalent work experience.

Benefits

  • Opportunity to work with a renowned company pushing the boundaries of what is possible
  • Diverse and inclusive workplace
  • Global opportunities for career growth
  • Equal Opportunity Employer with a culture that embraces diversity
  • Committed to providing an environment free of unfair discrimination and harassment

Requirements Summary

Experience in Windows Server Administration, Linux Server Administration, and managed services, as well as knowledge of ticketing tools and technical domains. Bachelor’s degree in information technology/computing or equivalent work experience