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Softtek
CMDB analyst
Join Softtek in Monterrey as a CMDB Analyst. Leverage ServiceNow skills to manage CMDB, configure CI classes, and enforce policies. 4+ years in ServiceNow required.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Discovery
Governance, Risk, and Compliance
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 31, 2025
Lead the development, maintenance, and governance of the CMDB within the ServiceNow platform. Configure and administer CI classes, relationships, and discovery patterns. Collaborate with teams to define and enforce CMDB policies and lifecycle processes.
Requirements
- Highly skilled and proactive Senior CMDB Analyst
- 4+ years of experience working with ServiceNow, including CMDB administration, discovery, and integrations
- Strong understanding of ITIL framework, especially Configuration Management, Change, and Incident Management
Requirements Summary
Highly skilled CMDB Analyst with 4+ years of experience in ServiceNow, ITIL, and configuration management
