CMDB Data Analyst

We are seeking a CMDB Data Analyst to join our Software Engineering – Development team at Kyndryl. As a CMDB Data Analyst, you will be responsible for designing, developing, and implementing cutting-edge software solutions. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence.

Requirements

• 5+ years of experience with ServiceNow CMDB implementations
• Proficiency in data analysis and data processing
• Experience in creating detailed reports and visualizations
• Familiarity with ServiceNow, particularly CMDB
• Knowledge of ITSM/ITIL processes
• Advanced proficiency in Excel; knowledge of SQL, BI tools, and MS Access is a plus
• Proactive, self-starter attitude with strong ownership skills
• Excellent communication and interpersonal skills
• Consulting experience in ITSM/ITIL frameworks
• Strong problem-solving and analytical skills
• Experience in root cause analysis and resolution of data quality

Benefits

• State-of-the-art resources and Fortune 100 clients
• Employee learning programs giving access to certifications from Microsoft, Google, Amazon, Skillsoft, and many more
• Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations