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Softtek
CMDB Process Analysts
Join Softtek in Bogotá as a CMDB Process Analyst. Leverage ServiceNow skills to optimize CMDB processes, ensuring data integrity and efficiency. ITIL knowledge required.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
Discovery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 30, 2025
This position seeks a CMDB Process Analyst with ServiceNow experience. The role involves managing and optimizing CMDB processes, ensuring data integrity, and improving efficiency. Strong analytical skills and knowledge of ITIL frameworks are crucial.
Requirements
- Experience as a ServiceNow CMDB Process Analyst
- Strong understanding of CMDB lifecycle management
- Hands-on experience with ServiceNow Discovery, Asset Management, and Configuration Management
- Knowledge of ITIL frameworks and best practices for configuration management
- Strong analytical skills to evaluate data accuracy
- Strong analytical skills to drive CMDB improvements
- ServiceNow certifications (CIS-CMDB, ITIL) are a plus
- English advanced 80-95%
Requirements Summary
Servicenice CMDB Analyst with ServiceNow, knowledge of ITIL, and proficiency in data analysis & process improvement. English proficiency needed
