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Softtek
CMDB Process Analysts
Join Softtek in Bogotá as a CMDB Process Analyst. Leverage ServiceNow skills to optimize CMDB processes, ensuring data integrity and IT asset integration.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
Discovery
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
September 15, 2025
This role is for a CMDB Process Analyst with ServiceNow experience. The role involves managing and optimizing ServiceNow CMDB processes, ensuring data integrity, and identifying opportunities for process improvement. Collaboration with IT teams is essential for seamless asset integration.
Requirements
- Experience as a ServiceNow CMDB Process Analyst
- Understanding of CMDB lifecycle management
- Hands-on experience with ServiceNow Discovery, Asset Management, and Configuration Management processes
- Knowledge of ITIL frameworks and best practices for configuration management
- Strong analytical skills
- ServiceNow certifications (CIS-CMDB, ITIL) are a plus
Requirements Summary
ServiceNow CMDB analyst exp. required. Skills in data integrity, ITIL frameworks, and analytical skills. ServiceNow certifications are a plus
