SGS

Collaboration Microsoft 365 Expert Engineer

MS365 Collaboration Expert at SGS, Madrid. Design & optimize M365 solutions, manage tenant, lead projects, Tier 3 support. 3+ yrs exp required. Growth opportunities.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Service Catalog
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 7, 2025

As a Collaboration MS365 Expert Engineer, you will be a key member of the Corporate Collaboration team, responsible for designing, implementing, and optimizing Microsoft 365 collaboration solutions across the organization.

Requirements

  • Serve as the subject matter expert for Microsoft 365 tenant management and collaboration tools.
  • Design and deliver advanced collaboration solutions, leading workstreams in transformation programs while ensuring compliance with corporate policies.
  • Act as technical lead in different collaboration projects.
  • Act as Tier 3 escalation point for complex incidents and troubleshooting for global operations.
  • Execute non-standard service requests and advanced operational tasks.
  • Develop and maintain documentation, best practices, and operational manuals.
  • Collaborate with external partners such as Microsoft and Accenture.
  • Maintain up-to-date knowledge of Microsoft 365 technologies and emerging collaboration trends.
  • Apply strong problem-solving skills to resolve technical challenges efficiently.

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development

Requirements Summary

3+ years of experience with Microsoft 365 administration and engineering, degree in Computer Science or related field