Vocera seeks a Command Center Engineer, CloudOps, to monitor and manage system alerts, incidents, and performance metrics 24/7. The ideal candidate will have extensive experience with cloud operations and be able to work independently with minimal supervision.
Requirements
- Bachelor’s degree in computer science or related field of study or 6+ years
- 4+ years of experience in a command center, or similar environment preferably in Healthcare IT
- Expertise in cloud platforms (AWS, Azure, VMware), system administration (Windows, RHEL), and network management.
- Experienced in ITIL and command center operations, particularly in Healthcare IT environments.
- Proficient in Python and Bash for automating tasks.
- Skilled in Zabbix, Datadog, Prometheus, CloudWatch, Nagios, and SolarWinds for performance monitoring.
- Strong experience with ServiceNow and Salesforce for incident and request management.
- Excellent under pressure with strong communication and team collaboration skills.