Stryker

Command Center Engineer, CloudOps

Join Stryker as a Command Center Engineer, CloudOps in Bengaluru. Leverage ServiceNow for incident management, monitor cloud systems, and ensure optimal performance.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
May 9, 2025

Vocera seeks a Command Center Engineer, CloudOps, to monitor and manage system alerts, incidents, and performance metrics 24/7. The ideal candidate will have extensive experience with cloud operations and be able to work independently with minimal supervision.

Requirements

  • Bachelor’s degree in computer science or related field of study or 6+ years
  • 4+ years of experience in a command center, or similar environment preferably in Healthcare IT
  • Expertise in cloud platforms (AWS, Azure, VMware), system administration (Windows, RHEL), and network management.
  • Experienced in ITIL and command center operations, particularly in Healthcare IT environments.
  • Proficient in Python and Bash for automating tasks.
  • Skilled in Zabbix, Datadog, Prometheus, CloudWatch, Nagios, and SolarWinds for performance monitoring.
  • Strong experience with ServiceNow and Salesforce for incident and request management.
  • Excellent under pressure with strong communication and team collaboration skills.

Requirements Summary

6+ years of experience, 4+ years in command center or similar environment, and expertise in cloud platforms, system administration, and network management