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Stryker
Command Center Engineer, CloudOps
Join Stryker as a Command Center Engineer, CloudOps in Bengaluru. Leverage ServiceNow for incident management in healthcare IT. Flexible work, growth opportunities!
Direct Hire
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
July 14, 2025
We seek a dedicated Command Center Engineer, Cloud Ops, to monitor Vocera solutions in hospitals. The ideal candidate will have extensive experience with cloud operations, this role is critical in monitoring, managing, and responding to operational alerts/incidents and ensuring the continuity of services across our organization.
Requirements
- Bachelor’s degree in computer science or related field of study or 6+ years
- 4+ years of experience in a command center, or similar environment preferably in Healthcare IT
- Expertise in cloud platforms (AWS, Azure, VMware), system administration (Windows, RHEL), and network management
- Experienced in ITIL and command center operations, particularly in Healthcare IT environments
- Proficient in Python and Bash for automating tasks
- Proficient in using Zabbix, Datadog, and CloudWatch for infrastructure monitoring
- Strong experience with ServiceNow and Salesforce for incident and request management
- Excellent under pressure with strong communication and team collaboration skills
Benefits
- Flexible work arrangements
- Opportunities for career growth and development
- Competitive salary and benefits package
- 10% travel percentage
Requirements Summary
6+ years of education or experience, 4+ years of experience in a command center, expertise in cloud platforms, ITIL, and automation tools
