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Stryker
Command Center Engineer, CloudOps
Join Stryker as a Command Center Engineer, CloudOps in Bengaluru. Leverage ServiceNow for incident management in healthcare IT. 6+ years experience required.
Direct Hire
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
July 2, 2025
We seek a dedicated Command Center Engineer, Cloud Ops, to monitor Vocera solutions in hospitals. The ideal candidate will have extensive experience with cloud operations, and be able to work from our offices in Bengaluru, India. This role is critical in monitoring, managing, and responding to operational alerts/incidents and ensuring the continuity of services across our organization.
Requirements
- Bachelor’s degree in computer science or related field of study
- 6+ years of experience in a command center, or similar environment preferably in Healthcare IT
- Expertise in cloud platforms (AWS, Azure, VMware), system administration (Windows, RHEL), and network management.
- Experience in ITIL and command center operations, particularly in Healthcare IT environments.
- Proficient in Python and Bash for automating tasks.
- Proficient in using Zabbix, Datadog, and CloudWatch for infrastructure monitoring.
- Strong experience with ServiceNow and Salesforce for incident and request management.
- Excellent under pressure with strong communication and team collaboration skills.
- Available to work shifts, including nights, weekends, and holidays.
Benefits
- Good compensation package
Requirements Summary
Bachelor’s degree in computer science or related field of study, 6+ years of experience in a command center, IT infrastructure & cloud expertise
