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ServiceNow
Senior Engagement Manager
Join ServiceNow as a Senior Engagement Manager in Dubai, Paris. Lead AI-driven solutions, manage teams, and ensure client success. 5+ yrs in SaaS required. Flexible work options.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
September 12, 2025
ServiceNow is seeking a Senior Engagement Manager to oversee the delivery of client-defined solutions within ServiceNow's AI-enhanced cloud platform. This role involves leading a team, managing governance, tracking progress, and ensuring alignment with customer goals. The company focuses on making work smarter for its customers, and the ideal candidate will drive delivery of complex engagements.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes.
- 5+ years of experience in a professional services organization, or equivalent education/experience.
- Industry domain expertise in the SaaS environment.
- Ability to travel up to 40%.
Benefits
- Flexible work arrangements
- Remote work options
Requirements Summary
5+ yrs in professional services; relevant education. SaaS domain expertise; ability to travel up to 40%
