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CACI International Inc
Configuration Management Specialist – Journeyman
Join CACI as a Configuration Management Specialist in Doral, FL. Optimize ServiceNow CMDB, manage workflows, and ensure data quality. Bachelor's & 5 yrs exp. Benefits include healthcare and education support.
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Job description
Posted on:
June 2, 2025
We are seeking a highly skilled Configuration Management Specialist to join our team to support our customer, U.S. Southern Command (USSOUTHCOM), in Doral, Florida. The ideal candidate will be responsible for maintaining and optimizing the Configuration Management Database (CMDB) within the ServiceNow platform.
Requirements
- Develop, manage, and maintain CM/CMDB processes, workflows in ServiceNow
- Configure ServiceNow Discovery to automate CI population
- Implement and manage integrations between ServiceNow CMDB and other data sources
- Develop and run reports, dashboards, and metrics related to CMDB health and usage
- Troubleshoot CMDB-related issues and provide technical support to end-users
- Conduct regular audits and data cleansing activities to maintain CMDB quality
- Collaborate with other IT teams to ensure proper CI relationships and dependencies are captured
- Stay up to date with ServiceNow releases and implement new CMDB features as appropriate
- Provide training and guidance on CMDB best practices to IT staff and stakeholders
Benefits
- Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Requirements Summary
Bachelor's degree in Information Technology, Computer Science, or related field, and 5 years of experience working with ServiceNow CMDB
