Volvo Group

Configuration Manager - Software

Join Volvo Group as a Configuration Manager - Software in Wroclaw. Leverage ServiceNow ITSM/CMDB skills to enhance data accuracy and user experience.

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Direct Hire
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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DevOps
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IT Service Management
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 10, 2025

Join Volvo Group on their transformation journey to the digital future. The company is looking for a Configuration Manager - Software to secure accurate data in the CMDB and improve user experience. The role involves working with a global team and collaborating with external partners.

Requirements

  • Experience working in an IT delivery organization
  • Experience with Agile implementation of ServiceNow ITSM
  • Experience on the ServiceNow platform (CMDB/Software area)
  • Experience of collaborating with external suppliers
  • Deep knowledge of Service Configuration Management practices
  • Strong ability to manage in a complex and dispersed environment
  • Dedication to improving quality and effectiveness
  • Good business understanding or proven ability to learn quickly
  • Excellent communication and presentation skills
  • Service, project, and results orientation, with strong analytical and problem-solving skills
  • Business analysis skills
  • Proven leadership skills
  • Proficiency in English

Benefits

  • Transport is at the core of modern society
  • Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future
  • Make a difference on a global scale
  • Working with next-gen technologies and the sharpest collaborative teams
  • Global and diverse team of highly skilled professionals
  • Learn continuously and embrace change to stay ahead
  • Clear ambition to enable value creation at scale for the Volvo Group
  • Digital technologies to produce digital offerings that are profitable, scalable, and differentiated
  • Be part of a transformation journey towards becoming the digital capability of the Group

Requirements Summary

2-4 years of experience in IT delivery organization, with experience in ServiceNow ITSM and CMDB/Software area