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Devoteam
Consultant – Advisory, ServiceNow
ServiceNow Consultant at Devoteam advising on digital transformation. Analyze customer needs, map processes, recommend solutions. Requires ITSM/ESM knowledge, facilitation skills, Norwegian/English fluency, ServiceNow expertise.
ServiceNow Role Type:
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Job description
Posted on:
August 19, 2025
Devoteam is seeking a ServiceNow Consultant to advise customers on how to leverage the ServiceNow platform for business transformation. The role involves analyzing customer needs, supporting process mapping, and recommending strategic solutions. The ideal candidate will have strong communication skills, business acumen, and experience in digital transformation projects.
Requirements
- Experience with advisory, analysis or project work in digital transformation projects.
- Interest in the interplay between technology and business.
- Knowledge of process improvement, service management (ITSM/ESM), business architecture, or change management.
- Experience with facilitation of workshops and customer dialogue.
- Fluent verbal and written communication skills in Norwegian and English.
- Knowledge of ServiceNow and the possibilities on the platform
- Higher education in technology, economics, management or similar.
Benefits
- Exciting and varied projects
- Focus on continuous development and certifications
- Social and inclusive work environment
- Clear development opportunities
Requirements Summary
Experience in digital transformation projects is preferred. Strong communication skills, understanding of business processes, and ServiceNow knowledge are essential. A higher education is expected
