Devoteam

Consultant – Advisory, ServiceNow

Join Devoteam as a ServiceNow Consultant in Oslo. Leverage ServiceNow for business transformation, focusing on ITSM/ESM. Strong communication and digital transformation experience required. Benefits include varied projects and development opportunities.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 19, 2025

Devoteam is seeking a ServiceNow Consultant to advise customers on how to leverage the ServiceNow platform for business transformation. The role involves analyzing customer needs, supporting process mapping, and recommending strategic solutions. The ideal candidate will have strong communication skills, business acumen, and experience in digital transformation projects.

Requirements

  • Experience with advisory, analysis or project work in digital transformation projects.
  • Interest in the interplay between technology and business.
  • Knowledge of process improvement, service management (ITSM/ESM), business architecture, or change management.
  • Experience with facilitation of workshops and customer dialogue.
  • Fluent verbal and written communication skills in Norwegian and English.
  • Knowledge of ServiceNow and the possibilities on the platform
  • Higher education in technology, economics, management or similar.

Benefits

  • Exciting and varied projects
  • Focus on continuous development and certifications
  • Social and inclusive work environment
  • Clear development opportunities

Requirements Summary

Experience in digital transformation projects is preferred. Strong communication skills, understanding of business processes, and ServiceNow knowledge are essential. A higher education is expected