Consultant - ServiceNow | Lisboa/Porto

EY is looking for a ServiceNow Consultant to join our Digital Engineering team. In this role, you will play a key role in providing the competitive edge our customers need to overcome some of the biggest creative and technical challenges around. You will help clients to realize the value they can gain from their IT investments — supporting strategy and being a key growth driver, guide our clients on their IT vision, strategy, and roadmap as they embark on building their transformation journeys.

Requirements

• Participate in strategic projects to clients that operates in multiple industries
• Defining and implementing technical and business requirements to implement Service Now platform (ITSM, ITOM, GRC, ESG, etc.)
• Working closely with ServiceNow technical teams
• Supporting the team management
• Overseeing application and workflow configuration
• Interpret the organization's strategic objectives and transform them into tactical and operational objectives
• Analyse client’s technological transformation and engineering improvement opportunities and provide relevant and practical solutions to address those needs
• Developing client-specific reporting processes and integration components
• Providing trusted advice on how digital transformation and technology enablement can lead to improved performance
• Contribute to proposals and client presentations for complex IT delivery projects
• Contributing to clients’ business development
• Team with various EY groups with digital and cloud capabilities to pursue and deliver end-to-end digital engagements and enable solutions that will bring our client’s digital vision and strategy to life
• Identify and characterize technological transformation initiatives, as well as prioritizing them, considering any dependencies
• Be aware of the best practices and market trends regarding the various components of a technological architecture
• Actively contribute to EY’s Technology Transformation
• Understand all our consulting service offerings and Alliance partnerships

Benefits

• Competitive remuneration package
• Continuous learning
• Success as defined by you
• Transformative leadership
• Diverse and inclusive culture