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CIBC
Consultant, Production Application Support
CIBC seeks Consultant for Production Application Support in Toronto. Provide L2/L3 support, troubleshoot cloud/containerized environments (Azure, OpenShift), manage job scheduling (Autosys), CI/CD (Jenkins), SQL queries. 3+ yrs required. Competitive salary, pension, benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 1, 2025
Join CIBC's Infrastructure Operations & Networks team as a Consultant, Production Application Support. Provide investigation and second-level to third-level support on client issues, technical issues, system/website outages, and lower-environment deployment activities. Collaborate with technology groups, application development teams, offshore support teams, and vendor partners to maintain production applications and drive operational excellence.
Requirements
- 3+ years of experience in production application support across cloud and containerized environments (Azure, OpenShift)
- Job scheduling (Autosys)
- CI/CD (Jenkins)
- SQL querying
- File transfer concepts
- Troubleshooting distributed systems
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers social recognition program
Requirements Summary
3+ years of experience in production application support, job scheduling, CI/CD, SQL querying, file transfer concepts, and troubleshooting distributed systems
