Consultant senior en processus IT Service Management H/F

Devoteam is a technology consulting company operating in over 25 countries. The Devoteam ServiceNow team in the EMEA region has over 800 technical experts and over 200 consultants, providing a holistic transformational approach across the entire ServiceNow platform.

Requirements

• State of Play and evaluation of existing processes
• Analysis and identification of improvement axes on our clients' processes
• Design of IT processes, in line with the ServiceNow solution
• Accompaniment in the implementation of processes in the tools that will support them
• Design and rationalization of Service Catalogue

Benefits

• Rigorous integration and follow-up to develop your skills
• Become an actor in our growth, take on ambitious challenges, and take on responsibilities
• Participate actively in the internal life of the group: publication of articles on our blog, contribution to recruitment and school relations, internal training and events
• Follow-up throughout your professional career, with a personalized training path