.svg)
deloitte
Consultant | ServiceNow | Hyderabad | ServiceNow
Join Deloitte as a ServiceNow ITSM Consultant in Hyderabad. Leverage your 3-5 years of ServiceNow experience, ITIL knowledge, and App Engine skills.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Now Platform App Engine
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
October 8, 2025
Deloitte is seeking a ServiceNow ITSM Functional Consultant with 3-5 years of experience to join their team. This role involves engaging with business stakeholders, configuring ServiceNow modules, and implementing workflows. The ideal candidate will be proficient with ITIL, a ServiceNow Certified System Administrator, and experience with App Engine and low-code/no-code development.
Requirements
- 3–5 years of experience with ServiceNow ITSM modules.
- Strong understanding of ITIL framework.
- Experience in writing functional specifications and collaborating with development teams.
- Familiarity with ServiceNow App Engine.
- Excellent communication and stakeholder management skills.
- ServiceNow Certified System Administrator (CSA) or ITSM Implementation Specialist certification preferred.
Requirements Summary
3-5 yrs ServiceNow ITSM exp. ITIL understanding & documentation skills. App Engine knowledge & ability to work with development teams preferred
