Global Industries and Solutions Strategic Initiatives Lead (Retail/CPG)

ServiceNow is seeking a Retail/CPG Strategic Initiatives Lead Program Manager to drive pipeline, value wins, and customer NPS targets. This role focuses on initiative definition, design, and activation, ensuring successful implementation across a multi-functional team to maximize the impact of the Retail/CPG team. The role requires executing initiatives strategically and working cross-functionally with various stakeholders to deliver impactful results.

Requirements

• Leverage or critically think about how to integrate AI into work processes, decision-making, or problem-solving.
• 7+ years of experience, with extensive experience in the Retail/CPG where you have designed and executed initiatives that have driven growth.
• Effective communicator with clear and concise messaging.
• High energy, disciplined execution and prioritization skills.
• Self-starter who thrives in fast-paced environments.

Benefits

• Competitive Salary
• Opportunity for professional growth
• Flexible work arrangements