Consulting Technical Manager - OFSAA

The Consulting Technical Manager role at Oracle focuses on resolving production issues, analyzing complex problems, leading root cause analyses, and contributing to system observability. This position involves interacting with clients and undergoing audits related to production environment compliance. The role requires strong analytical skills, technical expertise, and experience in supporting OFSAA products in the banking domain.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.
• 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
• Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
• Strong experience in data modelling concepts, debugging, and triaging technical issues.
• Experience managing Severity 1 incidents, production deployments, and patch support.
• Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
• Hands-on experience in OFSAA product development or implementation.
• Experience leading small teams (e.g., L1/L2) in a support environment.
• Exposure to ETL tools, data pipeline workflows, and batch job scheduling.
• Strong documentation skills and a proactive approach to knowledge sharing.

Benefits

• Competitive benefits based on parity and consistency
• Flexible medical, life insurance, and retirement options
• Volunteer programs