Twilio

Contingent Workforce Program Specialist

Join Twilio as a Contingent Workforce Program Specialist to manage onboarding and lifecycle processes using ServiceNow. 4+ years HR experience required. Competitive benefits!

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 19, 2025

Twilio is seeking a detail-oriented and proactive Contingent Workforce Program Specialist to support its global contingent workforce program. The role will involve managing and streamlining end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as Twilio's contingent workforce.

Requirements

  • 4+ years of HR experience with a proven track record of providing direct support to customers or employees
  • Proficiency working with HR or ticketing systems (e.g., Beeline VMS, Workday, ServiceNow)
  • Experience collaborating with cross-functional teams in a dynamic environment

Benefits

  • Competitive pay
  • Generous time-off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program

Requirements Summary

4+ years of HR experience, proficiency in HR systems, and experience working with cross-functional teams