weSource Management Consultancy Firm

Continuous Improvement Analyst_Hybrid BGC_120K

Continuous Improvement Analyst at weSource (Taguig, Hybrid, 120K). Lead service transformation & process improvements using ServiceNow, data analytics tools. Requires program management, stakeholder engagement, analytical skills.

ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 11, 2025

The Continuous Improvement Analyst will support programme rollouts, process changes, and service updates through clear communication, training, and engagement. They will also lead cross-functional programmes to improve service quality, customer experience, and operational performance.

Requirements

  • Experience in program or project management, continuous improvement, or service transformation roles
  • Experience using data tools (e.g. Excel, Power BI, Tableau) and/or service platforms (e.g. ServiceNow, BMC)
  • Excellent communication and stakeholder engagement skills
  • Ability to work independently and take initiative
  • Good analytical and critical thinking skills, with the ability to interpret data and measure impact
  • Ability to influence and drive change across diverse stakeholder groups

Requirements Summary

Proven experience in programme or project management, continuous improvement, or service transformation roles, Excellent communication and stakeholder engagement skills, Ability to work independently and take initiative