Datacom

Contract - Senior Technical Consultant

Join Datacom as a Senior Technical Consultant in Adelaide, leveraging ServiceNow expertise to lead projects and deliver solutions. Enjoy flexible hours and professional development.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Configuration Management Database
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 5, 2025

Datacom is seeking a Senior Technical Consultant to work with clients across Australia and New Zealand to deliver ServiceNow solutions. This role involves leading ServiceNow projects, eliciting requirements, crafting solutions, and conducting workshops, as well as advocating for workday concepts.

Requirements

  • Strong ServiceNow technical knowledge and configuration skills
  • TSM specialisation - understanding and experience of ITIL best practice, CMDB, CSDM, Service Design and SIAM
  • Knowledge and certification of any other modules
  • Ability to configure Catalogue Items, and design/brand the Employee Service Centre to medium complexity
  • Previous implementation project experience
  • ServiceNow Functional Certifications and CSA desirable
  • Outstanding stakeholder management and communication skills

Benefits

  • Social events
  • Chill-out spaces
  • Remote working
  • Flexible hours
  • Professional development courses

Requirements Summary

Strong ServiceNow knowledge & configuration skills, ITIL best practices, certification, project experience. A Passport & NV1 Clearance are essential