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ServiceNow
Principal Product Excellence Architect
Join ServiceNow in Melbourne as a Principal Product Excellence Architect. Lead ITOM projects, enhance features, and drive innovation. 7+ yrs ServiceNow ITOM experience required. Flexible work schedules offered.
The Mothership
Senior
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Operations Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
August 19, 2025
ServiceNow is seeking a Principal Product Excellence Architect to lead and contribute to the successful delivery of ITOM projects for global customers, accelerating time-to-value, and driving innovation. This role involves collaboration with product, engineering, and customer success teams to improve features, improve efficiency, and expand capabilities.
Requirements
- Experience with ServiceNow ITOM products
- Advanced understanding of Windows Domain and Unix System Administration
- Enterprise architecture and cloud management experience
- Scripting skills (powershell, perl, wmi, ssh, python, javascript)
- Exceptional communication and presentation skills
- Proven team player and customer-centric attitude
Benefits
- Flexible work schedules
Requirements Summary
7+ yrs ServiceNow ITOM experience, advanced Admin understanding, cloud/network experience, and strong communication skills required. Bachelor’s degree preferred
