Coordinator - Technical Operations - IT - Fremantle - Oceania - APAC

Support, troubleshoot, and manage end-user technology to ensure seamless day-to-day operations for employees. Provide technical support, configure and maintain devices, ensure software compatibility, and troubleshoot hardware and software issues.

Requirements

• Minimum 1 year in an EUC support role
• Exposure to Logistics / Supply Chain environments advantageous
• Desktop and Infrastructure support experience
• Active knowledge of relevant troubleshooting skills and tools
• Proactive automation of system administration tasks
• Experience in Operations teams that are required to provide 24x7 support
• Experience in Business-related IT systems from an Engineering perspective
• Worked in an Information Technology Information Library (ITIL) aligned environment
• Good interpersonal skills – ability to build relationships across all levels of the business
• End user computing and administration including Microsoft Windows, Active Directory, Office 365, Standard Operating Environment (SOE) / Managed Operating Environment (MOE), and Desktop applications
• Confident with the use of ITSM Toolsets (ServiceNow)
• Understanding of orchestration and automation tasks within an IT environment

Benefits

• Competitive salary
• Opportunities for career growth and development
• Collaborative and dynamic work environment