EBANX

Corporate IT Team Leader

Corporate IT Team Leader at EBANX (Paraná). Lead IT Ops, manage infrastructure & ServiceNow ticketing systems. Requires 5+ yrs Corporate IT, leadership experience, Microsoft/cloud expertise. Competitive benefits & education support.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
December 1, 2025

Join EBANX as a Corporate IT Team Leader and help expand access to payments and technology in dynamic markets. Lead the IT Ops team, manage infrastructure, and develop a high-performance work environment.

Requirements

  • Solid experience in Corporate IT, Infrastructure, or Technical Support (Service Desk)
  • Proven experience in a leadership or management role overseeing technical IT teams
  • Administration of Microsoft environments: Windows Server, Active Directory, GPO, DNS, and DHCP
  • Management of cloud-based email and collaboration platforms (Microsoft 365 and/or Google Workspace)
  • Strong knowledge of computer networks (TCP/IP, routing, switches, firewalls, and Wi-Fi)
  • Knowledge of information security routines (access management, corporate antivirus, backup, disaster recovery, vulnerability management)
  • Experience with ticketing and incident management systems (e.g., ServiceNow)
  • Excellent communication, leadership, and mentoring skills
  • Analytical and structured problem-solving ability
  • Proactivity and a results-driven mindset

Benefits

  • WAVES Program: Annual bonuses based on the company’s performance
  • Meal/Food Allowance: Credit provided on a flexible benefits card
  • EBANX Education: Financial support for undergraduate, graduate, and MBA programs
  • EBANX Skills: Budget dedicated to workshops, courses, and certifications
  • Language Classes: Spanish, English, and Portuguese lessons
  • EBANX Health: Comprehensive medical and dental plans fully covered for the employee
  • EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs
  • Life Insurance: Fully paid by EBANX
  • Transportation: Parking assistance or transportation vouchers
  • EBANX Flexible: A special day off on your birthday, semi-flexible working hours, and year-end recess
  • EBANX Play: Well-being program including access to Wellhub, e-Sports, and partnerships with SESC
  • Blue Club: Exclusive discounts at bakeries, restaurants, stores, courses, and more

Requirements Summary

5+ years of experience in Corporate IT, Infrastructure, or Technical Support, leadership or management experience, and strong technical skills