This role involves providing daily support for Coupa P2P modules, including requisitions, purchase orders, and invoices. The role focuses on monitoring system performance, resolving technical issues, and collaborating with various teams to translate business requirements into software solutions. It also involves system upgrades, user access management, and ensuring compliance.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field
- 3+ years of experience in application support, preferably in Coupa or P2P systems
- Strong understanding of procurement and finance processes
- Experience with ticketing systems (e.g., ServiceNow, Jira)
- Familiarity with integration tools (e.g., Dell Boomi, MuleSoft) and ERP systems (e.g., SAP, Oracle)
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple priorities