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ServiceNow
CRM Account Executive - Enterprise
ServiceNow CRM Account Executive in Vienna. Drive enterprise CRM product success, manage C-suite relationships, lead virtual teams. Requires 8+ years sales experience, CRM/Customer Service Management expertise, AI integration knowledge, regional travel.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 17, 2025
The CRM Account Executive will oversee market success of ServiceNow's CRM products, developing relationships with C-suite personas and leading complex virtual teams.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor.
- 8+ years of sales experience within complex software or platform solutions.
- Deep industry knowledge of your assigned vertical.
- Experience establishing trusted relationships with current and prospective clients and other teams.
- Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships.
- Regional travel required.
- Fluency in English and the local language essential.
Benefits
- Company Description is an equal opportunity employer
- We strive to create an accessible and inclusive experience for all candidates
- ServiceNow is an export control subject
Requirements Summary
8+ years of sales experience, deep industry knowledge, and ability to establish trusted relationships
