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ServiceNow
Customer Success Manager - German Speaking
Join ServiceNow as a Customer Success Manager in Vienna. Leverage your 8+ years of SaaS experience and German fluency to drive product adoption and customer value.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 30, 2025
ServiceNow is seeking a Customer Success Manager to be a trusted advisor and single point of contact for customers, focusing on maximizing their value and achieving business outcomes. This role involves strategic relationship-building, driving product adoption, and providing data-driven insights to large organizations. ServiceNow aims to make the world work better by leveraging innovative AI-enhanced technology.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes.
- Fluent C-level German and English
- 8+ years of experience working in a technology-driven, consultative environment
- Strong knowledge of ServiceNow or similar SaaS platforms
- Proven Customer Success Track Record
- Relationship Building
- Analytical & Problem-Solving Skills
- Entrepreneurial Mindset
- Collaborative and Cross-Functional: A team player
- Excellent Communication
Requirements Summary
8+ years experience in SaaS/IT. C-level German & English fluency. Proven customer success track record and analytical skills
Apply now
Le Palais Herrengasse 1-3
|
Vienna
Austria
Senior
In-Person
Contract / Temporary
