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ServiceNow
CRM Account Executive - Public Sector
ServiceNow CRM Account Executive - Public Sector role in England. Drive CRM product sales, manage accounts, build pipeline. Requires 8+ years software sales, CRM/CSM expertise, C-level relationship skills, AI integration knowledge.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 24, 2025
The CRM Account Executive will oversee market success of ServiceNow's CRM products in the Public Sector vertical. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor
- An deep understanding of the CRM, CX or CSM solution-related business processes essential
- 8+ years of sales experience within complex software or platform solutions
- Deep industry knowledge of your assigned Public Sector vertical
- Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
Requirements Summary
8+ years of sales experience, deep industry knowledge, ability to produce new business and maintain C-Level relationships
