Modern Workplace Tech Bar Support - London

We're looking for someone with an enterprise-scale technical support background to work at the Lloyds banking Group Tech Bar and provide outstanding IT support. As a technical support guide, you'll work as part of a team where your diagnostic skills and communication with the customers and technical teams will be crucial to deliver an outstanding support experience.

Requirements

• Excellent problem-solving skills & attention to detail
• Effective communication skills, both verbal and written
• Ability to establish relationships with your colleagues, platform teams, and partners at all levels across the business
• Must be able to work alone and unsupervised, using initiative when necessary
• A continuous improvement mentality to spot and call out areas to improve our customer journey and experience
• Must be well-presented

Benefits

• Generous pension contribution of up to 15%
• Annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies