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ServiceNow
CRM Advisory Solution Consultant - Public Sector (Singapore)
ServiceNow CRM Advisory Solution Consultant for Singapore public sector. Transform citizen services using ServiceNow CRM expertise. Requires 7+ years consulting, ServiceNow proficiency, government agency experience, PDPA/IMDA knowledge.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 17, 2025
ServiceNow is seeking a CRM Advisory Solution Consultant to help government agencies and statutory boards in Singapore transform citizen services and operational efficiency through innovative CRM solutions.
Requirements
- Deep hands-on experience in CRM and customer experience
- Strong knowledge of service, sales, lead, and opportunity management
- Ability to leverage or critically evaluate AI in workflows, decision-making, and problem-solving within CRM contexts for government use cases
- Proven track record engaging with Singapore government agencies, statutory boards, or GovTech projects
- Familiarity with PDPA, IMDA guidelines, and GovTech ICT standards
- Exceptional ability to translate complex technical concepts into clear, business-oriented language for senior government stakeholders
- Innovative thinker with a focus on process improvement and delivering citizen-centric value
- Proven ability to work effectively in cross-functional, global teams
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
Requirements Summary
7+ years in pre-sales solution consulting or sales engineering, proficiency with ServiceNow or similar cloud-based platforms, and experience working with Product Management, Marketing, Partners, and Professional Services
