CRM Solution Consultant

ServiceNow is seeking a CRM Advisory Solution Consultant to lead the creation and evolution of a cutting-edge Best Practice Proof of Concept Program centered on CRM and AI capabilities within the ServiceNow platform. This role involves collaboration with cross-functional teams, technical excellence, and a focus on continuous improvement and knowledge transfer to drive innovation and problem-solving. It's a high-impact, hands-on position.

Requirements

• Experience leveraging or critically thinking about how to integrate AI into work processes.
• Extensive experience in enterprise architecture, solution consulting, or technical leadership roles.
• Proven expertise in the ServiceNow platform, especially CRM Workflow and related applications.
• Strong background in CRM architecture, integrations, and scalable solution design.
• Demonstrated success leading the creation of prototypes, proof-of-concepts, or innovation labs.

Benefits

• health plans
• 401(k) Plan with company match
• ESPP
• matching donations
• flexible time away plan and family leave programs