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ServiceNow
Principal Technical Consultant - CRM & Industry Workflows
Join ServiceNow as a Principal Technical Consultant in Riyadh, leading CSM & FSM implementations. Requires 8+ years in consulting, ServiceNow certifications, and bilingual skills.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Field Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Field Service Management
Certified Technical Architect
Job description
Posted on:
September 22, 2025
ServiceNow is seeking a Senior Technical Consultant for CRM & Industry Workflows to guide clients through the implementation of ServiceNow’s Customer Service Management (CSM) and Field Service Management (FSM) solutions. The role involves delivering best-practice solutions, enhancing operational efficiency, and advocating for customer needs. This is a full-time, on-site position for a technical expert passionate about field service transformation.
Requirements
- Experience in integrating AI into work processes and decision-making.
- Minimum of 8 years in consulting, configuration, and implementation of complex technologies.
- Proven track record in designing and implementing CSM solutions.
- Proficiency in creating architectural designs and solution presentations.
- Must hold or be able to achieve ServiceNow certifications in CSM and FSM Implementation Specialist and Certified Technical Architect.
- Fluency in Arabic and English
Requirements Summary
8+ years in consulting, CSM implementation expertise & proficiency in architectural designs. ServiceNow certifications in CSM & FSM Implementation Specialist & TA are required. Fluency in Arabic & English also needed
Apply now
K Riyadh
|
Kingdom of Saudi Arabia
Saudi Arabia
Senior
In-Person
Full Time
