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NTT Ltd.
Cross Technology Managed Services Engineer (L2)
Join NTT Ltd. in Chennai as a Cross Technology Managed Services Engineer (L2). Leverage ServiceNow for IT support, incident resolution, and ITIL processes.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 30, 2025
Join NTT DATA and make an impact by maintaining clients' IT infrastructure and systems. You'll play a key role in monitoring, identifying, and resolving technical incidents and problems, and collaborate closely with other teams and clients to provide second-level support.
Requirements
- Moderate-level experience in managed services roles handling cross-technology infrastructure.
- Knowledge of ticketing tools, preferably ServiceNow.
- Familiarity with ITIL processes and experience working with vendors and third parties.
- Bachelor's degree in IT/Computing or equivalent work experience.
Benefits
- On-site working
- Equal Opportunity Employer
- Global culture that embraces diversity
Requirements Summary
2+ years of experience in managed services, knowledge of ticketing tools, and familiarity with ITIL processes
