NTT Ltd.

Cross Technology Managed Services Engineer (L2)

Join NTT Ltd. in Chennai as a Cross Technology Managed Services Engineer (L2). Leverage ServiceNow for incident resolution in a diverse, innovative environment.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 18, 2025

Join NTT DATA and make an impact in maintaining clients' IT infrastructure and systems. As a Cross Technology Managed Services Engineer (L2), you will proactively monitor, identify, investigate, and resolve technical incidents and problems.

Requirements

  • Moderate-level experience in managed services roles handling cross-technology infrastructure.
  • Knowledge of ticketing tools, preferably ServiceNow.
  • Familiarity with ITIL processes and experience working with vendors and third parties.

Benefits

  • Diverse and inclusive environment
  • Opportunity to work with a leading innovator in business and technology services
  • Commitment to equality and diversity
  • Part of a global network with diverse experts in more than 50 countries

Requirements Summary

Bachelor's degree in IT/Computing or equivalent work experience; moderate-level experience in managed services roles handling cross-technology infrastructure